Student Spotlight: Linking older adults to health care

Nargis’ work for CareLink involves updating and refining existing data to establish a consistent approach to gathering outpatient information. She reviews reports and electronic medical records for omissions, inputs new data using standardized terminology for precision and retrieval, and manages fax requests to various practices and a tracking system for information requests. Nargis believes that a streamlined outpatient system can smooth health service access for seniors, offering hope for those in need. “I see them come here for help,” Nargis said, “and they look happy and relieved, making me feel like I’m part of making positive changes.”

Her time at CareLink has been nothing short of transformative for Nargis. “Contacting different providers has greatly enhanced my communication skills,” she said, “I’ve also learned a lot from the professionals and practitioners about navigating the providers’ network and how they are helping vulnerable populations.” Although her APE project is just a mini step, Nargis is full of hope and confidence in her ability to reach her goal of becoming a health professional who advocates for health equity, particularly among marginalized communities. 

In the future, Nargis expects to be more engaged in community-based work where she can interact directly with immigrants and refugees from developing countries. “My goal for the future is to work for health equity and social justice for vulnerable groups, including refugees, immigrants, and women,” she said. “I would like to advocate for policies that promote health and well-being for underserved populations.” Nargis says she is glad to have spent her summer with CareLink, growing her skills and learning more about our health care system. “I am grateful for this opportunity. I hope to share my knowledge in the future by bringing positive changes for my own country one day.”